Privacy Policy
We value your privacy and are committed to protecting your personal information.
1. Introduction
Welcome to NanoRhino (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our services, in compliance with applicable laws such as GDPR (EU), CCPA (California), and other data protection regulations.
2. Disclaimer – No Medical Advice
For Educational and Informational Purposes Only
We are an AI-based health service platform focused on health, nutrition, and wellness education. We do not provide medical advice, medical nutrition therapy, or personalized treatment plans, nor do we hold the qualifications of physicians or other licensed healthcare professionals.
Not a Substitute for Professional Advice
Our content is not a substitute for medical or other licensed advice obtained from qualified healthcare professionals. If you have questions regarding your health condition, dietary plan, or any other health-related matters, you should always consult a doctor or other qualified healthcare provider.
Use at Your Own Risk
Any actions you take based on the information we provide are undertaken at your own risk. We are not responsible for any consequences resulting from your reliance on information provided through our Services.
No Doctor–Patient Relationship
Your use of our Services does not create a doctor–patient, dietitian–patient, or any other professional–patient relationship between you and us.
By using our Services, you acknowledge and agree that we are not required to, nor do we hold, any professional licenses under U.S. federal or state law, as the resources we provide are strictly educational and informational in nature.
3. Scope of this Privacy Notice
This notice applies to personal information collected through:
- Our mobile application;
- Our website and any online platforms linking to this notice; and
- Emails, text messages, and other electronic communications you send to us in connection with the Services.
This notice does not apply to third-party websites, products, or services even if accessible through our Services. Please review their policies.
4. Information We Collect
A. Personal Information
Such as name, gender, age or date of birth, and email address.
B. Health and Fitness Data
Height, weight, calorie records, fitness activity data, dietary preferences, wellness goals, and photos. We may use your device time zone to schedule reminders locally.
C. Usage and Technical Data
Device type, OS, IP address, feature usage, session duration, and crash logs.
D. Voice and Interaction Data
If you use voice features, we may process short recordings or transcriptions locally or through service providers.
E. Payment and Subscription Data
Subscription status, confirmations, and related metadata (handled via platform providers).
5. How We Use Your Information
- Provide, personalize, and improve Services;
- Track progress toward goals;
- Send service updates and reminders;
- Analyze anonymized data;
- Fix bugs and maintain performance;
- Comply with legal obligations.
You may opt out of promotional emails anytime.
7. Data Retention
We keep personal information only as long as necessary or as required by law.
8. Data Security
We implement reasonable safeguards to protect data against unauthorized access, loss, or alteration. However, no method of transmission or storage is 100% secure.
9. Your Rights
Depending on your location (e.g., under GDPR or CCPA), you may have rights to access, correct, delete, or restrict processing of your data, and to opt out of communications.
10. Cookies & Tracking
We use cookies and similar technologies to improve experience, analyze traffic, and deliver personalized content.
11. Children’s Privacy
Our Services are not directed to children under 13 (or 16 in the EU). We do not knowingly collect their information. Contact us to delete any such data.
12. Changes to this Notice
We may update this notice periodically. For material changes, we will notify you via email or in-app message.
13. International Data Transfers
We may process and store data in other countries. Where required, we implement safeguards for international transfers.
14. Contact Us
If you have questions, email us at [email protected].